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New Patient FAQ’s at Randwick Dental Clinic

Your First Visit

When you visit Randwick Dental Clinic for the first time, one of the initial discoveries that you’ll make is how we tailor the new patient experience to be one that’s planned around the unique needs of our individual patients.

What is it that brings you to our office? Do you have a broken tooth? Are you due for a checkup and clean? When you first contact our team be sure to let us know what it is that you need from us as your oral health providers.

We’ll arrange the appropriate length of time and have everything set up for you once you arrive. Specific problems or concerns will always be addressed on the first appointment.

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What to Expect

We ask that you arrive about 15 minutes early to complete all of the necessary new patient paperwork, including a medical history. If you take specific medications, let us know beforehand as we may need to discuss them with your healthcare provider first. When possible, it can also be useful to bring a copy of your most recent dental radiographs. Depending on the situation we may take a new radiograph of your teeth and/or jaw at the time of your new patient appointment.

Next, you’ll discuss your concerns with one of our providers and then we’ll perform an exam of the problem area or a more comprehensive evaluation of your overall teeth, gums and jaw. Having a trusting relationship and open communication between you and our dentists is key!

Because we are a prevention-focused practice, we recommend a scale and clean at least every six months. Should any restorative treatment be necessary, we’ll review the options available so that you can select the one most appropriate for your lifestyle and goals. Each patient receives a detailed treatment plan outlining the procedures and costs before any type of services are rendered.

*T&Cs

  • Must mention this offer at the time of booking.
  • Valid ID required to confirm your DOB.
  • Offer valid for 30 days from your birthday.

Frequently Asked Questions

What can I expect on my first visit?

You will be greeted by our friendly receptionist, and you can ask any questions that you might have.

We ask that you arrive about 15 minutes early to complete all of the necessary new patient paperwork, including a medical history.

Should I bring anything to my first visit?

If you take medication, it would be useful to bring the names written, and also any available copies of recent dental radiographs. If you have private Health Fund that covers dental work, please bring the card with you.

Will I be given the price in advance?

Should any further treatment be necessary, you and your dentist we will review the options available so that you can select the one most appropriate for your lifestyle and goals.

Each patient receives a detailed treatment plan outlining the procedures and costs before any type of services are rendered.

Do you have any payment plans?

You can use your Health Fund card through HICAPS and pay the gap fee. We accept all credit cards, cash and Afterpay.

Denticare is an interest-free finance option for future visits once your treatment plan has been decided.

Discounts and Special offers are available.

How do I look after my teeth if I am pregnant?

It is important to maintain healthy teeth and gums and maintaining your 6 monthly dental visits.

During pregnancy is important to look after your teeth as infections can potentially spread bacteria to the unborn child.

The hormonal changes can make your gums become more inflamed, more prone to bleeding and swelling. Oral care becomes more important as severe, chronic gum infection has been linked to babies arriving prematurely.

Persistent vomiting can affect the enamel on the mother’s teeth.

It is generally safe to have your teeth checked and cleaned during pregnancy.

Financing & Payment Information

We offer a variety of discounts, financing, and payment options. We accept all HICAPS health insurance funds including the Child Dental Benefits Schedule (Medicare). A 5% discount is available to local hospital and university staff, pensioners and seniors as well as college students. Denticare plans are also accepted, making it easy for you to finance your treatments or portions not covered by health funds.

Flexible Scheduling

Looking for a same-day appointment? We’re open late and Saturdays. Contact us now to schedule.

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New Patient FAQ’s at Randwick Dental Clinic | (02) 9314 5226